Shipping policy
Shipping Policy
Order Processing
All orders are processed and fulfilled by our third-party partner, Printful. Please allow 2–7 business days for order processing and production before shipment. Processing times may vary depending on product type and order volume.
Shipping Times
Shipping times are estimated by Printful after your order has been fulfilled.
Please note that these are estimated timeframes and may vary due to factors outside of our control, such as customs delays, carrier disruptions, or peak shipping periods.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and product type. Any applicable shipping fees will be displayed prior to completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Incorrect Addresses
Customers are responsible for ensuring that all shipping information provided is accurate and complete. We cannot modify shipping addresses once an order has been submitted. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.
Lost or Delayed Shipments
While rare, if your order appears to be lost or significantly delayed, please contact us at [insert your customer service email]. We will work with Printful and the shipping carrier to investigate and determine the appropriate next steps.
International Orders and Customs
International shipments may be subject to customs fees, import taxes, or duties determined by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs clearance.